Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and West Coast Digital Ventures LLC ("Company," "we," "our," or "us") governing your access to and use of Protocol Coach, including any associated websites, applications, and services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
Service Description
Protocol Coach is a software-as-a-service (SaaS) platform that enables health and wellness coaches to track client compliance, monitor wellness data, and guide meaningful progress. The Service facilitates:
- Protocol creation and compliance tracking for health coaching
- Secure connection to supported wearable devices via OAuth authentication
- Collection and display of wellness metrics for coaching purposes
- Communication between coaches and clients regarding health protocols
- Progress monitoring and wellness trend analysis
Important Health Disclaimer
Medical Disclaimer
Protocol Coach is NOT a medical device and does NOT provide medical advice, diagnosis, or treatment.
The wellness data, insights, and coaching provided through Protocol Coach are for informational and educational purposes only. This information is not intended to replace professional medical advice, diagnosis, or treatment.
Always consult with a qualified healthcare provider before making any decisions about your health, starting any new health program, or if you have concerns about a medical condition. Never disregard professional medical advice or delay seeking it because of information received through Protocol Coach.
If you are experiencing a medical emergency, call your local emergency services immediately.
User Responsibilities
By using Protocol Coach, you agree to:
- Provide Accurate Information: Supply truthful and accurate information when creating your account and using the Service
- Maintain Account Security: Keep your login credentials confidential and notify us immediately of any unauthorized access
- Comply with Third-Party Terms: Adhere to the terms of service and acceptable use policies of any integrated services you connect
- Use the Service Lawfully: Not use the Service for any unlawful purpose or in violation of these Terms
- Respect Intellectual Property: Not copy, modify, distribute, or reverse engineer any part of the Service
Third-Party Services & Integrations
Protocol Coach integrates with third-party services, including wearable devices like Oura Ring. Your use of these integrations is subject to the following terms:
Wearable Device Integrations
When you connect a wearable device to Protocol Coach, you acknowledge that:
- Each device manufacturer is a separate company and third-party service provider
- Your relationship with each device manufacturer is governed by their own terms and policies
- We are not responsible for third-party services, data accuracy, or availability
Oura Ring
The Service's integration with Oura Ring is subject to Oura's Terms of Service and Privacy Policy. Oura is a separate company, and we are not affiliated with Oura Health Oy.
Disclaimer of Warranties for Third-Party Services
THIRD-PARTY SERVICES, INCLUDING BUT NOT LIMITED TO OURA AND OTHER WEARABLE DEVICE PROVIDERS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES WITH RESPECT TO THIRD-PARTY SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THIRD-PARTY SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF DATA PROVIDED BY THIRD-PARTY SERVICES.
Limitation of Liability for Third-Party Services
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WEST COAST DIGITAL VENTURES LLC, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THIRD-PARTY SERVICES, INCLUDING BUT NOT LIMITED TO OURA AND OTHER WEARABLE DEVICE PROVIDERS, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS LIMITATION APPLIES TO DAMAGES ARISING FROM: (A) THE USE OR INABILITY TO USE THIRD-PARTY SERVICES; (B) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA BY THIRD PARTIES; (C) STATEMENTS OR CONDUCT OF THIRD-PARTY SERVICE PROVIDERS; OR (D) ANY OTHER MATTER RELATING TO THIRD-PARTY SERVICES.
Limitation of Liability
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We do not warrant that the Service will be uninterrupted, secure, or error-free
- We do not warrant the accuracy or completeness of any information provided through the Service
- We are not liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim
Indemnification
You agree to indemnify, defend, and hold harmless West Coast Digital Ventures LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable law or regulation
Data and Termination
Account Termination
You may terminate your account at any time by contacting us at contact@westcoastdigitalventures.com. We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms.
Data Deletion Upon Termination
Upon termination of your account, all wearable device data and personal information will be deleted in accordance with our data retention policy as described in our Privacy Policy. Specifically:
- Wearable device data will be deleted within 30 days of account termination
- If you revoke OAuth access to a connected device, that device's data will be deleted immediately
- We may retain certain information as required by law or for legitimate business purposes
Intellectual Property
The Service and its original content, features, and functionality are owned by West Coast Digital Ventures LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Protocol Coach is not affiliated with, endorsed by, or sponsored by Oura Health Oy. Oura and the Oura Ring are trademarks of Oura Health Oy.
Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in California. You consent to the personal jurisdiction and venue of such courts.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and West Coast Digital Ventures LLC regarding the Service and supersede all prior agreements and understandings.
Contact Us
If you have questions about these Terms of Service, please contact us: